PRICE MATCH GUARANTEE
We won't be beat on price
We'll match the product prices of key online and local competitors.
- At the time of sale, we price match all local retail competitors (including their online prices) and we price match products shipped from and sold by these major online retailers: Amazon.com, efloors.com, flooring.com, regalfloorcoverings.com, fastfloors.com, flooringinc.com, greenflooringsupply.com, bestlaminate.com, truehardwoods.com, carpet-wholesalers.com, weshipfloors.com, riverwoodsflooring.com and carpetexpress.com
- If we lower our in-store or online price during the return and exchange period, we will match our lower price, upon request.
- Our Price Match Guarantee covers new items (excludes clearance and open-box items).
- Flooring Liquidators will include all delivery fees to our nearest location to calculate cost for a price match item.
Our Price Match Guarantee does not cover:
- The online prices of retailers not listed in the Special Considerations section.
- Products shipped from or sold by third-party sellers on websites.
- Pricing only available to select groups of customers such as contractors.
- Any financing offers, bundle offers, items included in bundle offers, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items and clearance items
- Area rug purchases - the price match guarantee only covers the purchase of hard surface products.
Frequently Asked Questions
How do I request a price match from a Flooring Liquidators retail store?
When making a purchase, or during the return and exchange period, please talk to a Customer Specialist for help with your price match request. Please tell us about the lower price that is still in effect that you want the Flooring Liquidators retail store to price match. Flooring Liquidators will then review and verify the price match request on a Flooring Liquidators device.
What is considered a local retail competitor?
A local retail competitor for retail store purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 75-mile radius) of your local Flooring Liquidators store. A local retail competitor for Flooringliquidators.net purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 50-mile radius) as either the billing address or the shipping address on record for the purchase.
How do I request a price match from flooringliquidators.net?
When making a purchase, or during the return and exchange period, price match requests from flooringliquidators.net are handled via online chat or phone. Please tell us about the lower price that is still in effect that you want Flooring Liquidators to price match. We require an itemized formal quote from the competitor that breaks down the square foot price and shipping charge. Flooring Liquidators will then review and verify the price match request on a Flooring Liquidators device. By phone, call 1(877) 254-2534
How do I show "proof" of price?
The best way to show proof of price is to bring in the competitor's current ad or notify us of the website address of the designated major online retailer. We may call the competitor's retail store or check the website address of the designated major online retailer on a Flooring Liquidators device to verify the lower price and availability of the item.
Does Flooring Liquidators match the prices of a Warehouse club?
Yes. We do match the prices of Warehouse clubs as long as the Warehouse club is a local retail competitor, has an identical immediately available product and all other price match criteria are met.
Does Flooring Liquidators match the price if it results in a price being below Flooring Liquidators's cost on a product?
Yes. So long as the price match requested is on an identical immediately available product and all other price match criteria are met.
Are competitors' services eligible for price matching?
No. Due to the differences in services being performed, Flooring Liquidators does not match competitors' service prices. This includes, but is not limited to, services such as delivery and installation.
How does your price match policy apply to purchases made using store pickup?
If you purchase a new item at Flooringliquidators.net and if the item is offered at a lower price in the store when you pick it up, you will automatically be charged the lower price. Excludes employee discount purchases.
What if the competitor does not have the item in stock or has limited quantities of the product?
Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if Flooring Liquidators has a product that is advertised as being limited in quantity it will not be eligible for price matching.
Does Flooring Liquidators price match "free gift with purchase" offers?
No. Flooring Liquidators does not price match "free gift with purchase" orders. This includes free gift card with purchase offers.
Does Flooring Liquidators price match offers with financing?
Flooring Liquidators does not match competitors' financing offers.
How does the Price Match Guarantee apply to coupons?
Flooring Liquidators does not match competitors' coupons. Also, customers can either use a coupon or price match to a lower price, but not both. Flooring Liquidators does not allow a coupon to be used on a product that has a price match.
How does the Price Match Guarantee apply to sales tax?
Flooring Liquidators matches the pre-tax price. We do not take sales tax into consideration for price match purposes. We will not override sales tax to match a competitor’s price.