We’re fairly new homeowners and hadn’t even considered redoing our floor but our water heater had other plans for us. Our home is in a development and had the basic, bottom of the barrel, laminate flooring. I knew I wanted something that was waterproof and durable- we have four kids and I would definitely like to avoid another water damage nightmare like the one we’d been living for the past 5 months. The contractor told me to go to the store and “pick something you like”.
Disclaimer: I am a horribly indecisive person. At the time we started repairs, I’d had 7 different shades of green painted on my walls for the past month because I wanted to make sure I was happy with my choice.
I had never done any major project to our home before, had no experience in flooring, and the thought of just going to the store with so many possibilities was a bit overwhelming. I had a dozen of sample tiles from Home Depot all over my floor and it’s just hard to envision your whole floor based on a 3x3 square. The contractor offered to send me “their floor guy”.
In comes Brandon from Flooring Liquidators. I can’t express enough how refreshing he was to talk to after months of dealing with people I felt weren’t concerned with making my house livable again. He was so easy and pleasant to talk with and I immediately felt confident in my decision to use them. He came by my house, I told him what I wanted- waterproof, durable, and affordable (this wasn’t planned after all and not in the budget to begin with)- and his first recommendation was “Fauna” from MSI. He even asked which shade of green on my walls I was going to go with to help select a color floor that would complement it. He pulled up a visual on his tablet from their website and I fell in love with the first one I saw- “Ryder” from MSI.
I went to the Roseville location to see them in person the next day- they have much larger planks to lay down and get a better visual. Brandon was right; “Ryder” was a bit too grey and I switched my choice to “Fauna”; his original recommendation.
I ended up bypassing the contractors and going directly Flooring Liquidators because Brandon actually made me feel like he cared about getting my house back together. It saved me a few hundred dollars and we even extended the flooring down our hallway. Steve and Aaron did the install and were done in less than a week! I’ll definitely be calling Brandon again when we’re ready to do our carpets.
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